HSC Systems (Pty) Ltd respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA). This policy explains what information we collect, why we collect it, and the choices you have.
Editorial note: drafted from POPIA requirements and HSC’s data-sovereignty positioning; to be reviewed by HSC’s legal counsel before launch.
Information we collect
We collect only the information we need to respond to you and provide our services. When you use our contact form we may collect your name, email address, telephone number, company name and the contents of your enquiry. We also collect limited technical data (such as IP address) to operate and secure the website.
How we use your information
We use your information to respond to enquiries, provide and improve our services, and meet our legal obligations. We do not sell or rent personal information to third parties.
Lawful basis
We process personal information on the basis of consent, the performance of a contract, or our legitimate business interests, as applicable under POPIA.
Data sovereignty
Our private cloud infrastructure is hosted in our South African data centre. This means your data remains within South African borders, supporting compliance with POPIA’s requirements on cross-border transfer.
Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law, after which it is securely deleted or anonymised.
Your rights
Under POPIA you have the right to access, correct or request deletion of your personal information, and to object to its processing. To exercise these rights, contact our Information Officer at info@hsc.co.za.
Security
We apply industry-standard technical and organisational measures to protect your personal information against loss, misuse and unauthorised access.
Cookies
This website uses a small number of cookies and similar technologies. Essential cookies are required for the site to function and are always active. Analytics cookies (Google Tag Manager / Google Analytics 4) are only activated once you accept them in the cookie banner, and are never set before consent. You can change or withdraw your choice at any time using the “Cookie preferences” link in the footer.
Contact
For any privacy questions or requests, contact us at info@hsc.co.za or 011 234 7145, or write to 4 Hluti Lane, Paulshof, Sandton, 2191, South Africa.